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Job ID: 6462
Updated: Apr 6, 2022
Location: Dallas, TX, United States
Category: Facilities/Office Services
About Kirkland & Ellis
At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,000+ lawyers) operating from 18 offices across the United States, Europe and Asia, we are one of the largest law firms in the world and a top financial performer.
Essential Job Functions
The Guest Services Representative is responsible for providing exceptional customer service and support to clients, guests and all K&E personnel. This position focuses on enhancing our brand representation whether by answering phones, greeting and guiding guests, or serving as the single point of contact for “who do I contact” for the office. In collaboration with the Conference Center Staff, this position is responsible for greeting K&E personnel, clients and guests; answering and directing all telephone calls, serving as the “information hub” of the office knowing where to transfer callers and what departments/individuals can help service each request. This position requires a positive can-do attitude that carries through all day-to-day activities, the ability to work well under pressure, maintain professional appearance and positive demeanor at all times. Exceptional telephone etiquette, excellent verbal and written communication skills, and outstanding attention to detail are required. .
ESSENTIAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)
Qualifications & Requirements
How to Apply
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Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.
The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm. #LI-On-Site