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Digital Services Specialist

Job ID: 6188

Updated: Dec 3, 2021

Location: San Francisco, CA, United States

Category: Facilities/Office Services


About Kirkland & Ellis

Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms.  Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.

Essential Job Functions

The Digital Services Specialist serves as the digital image and print expert within the office and is responsible for providing staff with a wide variety of digital document processing services. Under minimal supervision, the Specialist performs complex tasks involving the use of the Microsoft Office Suite, Adobe Applications, LAW PreDiscovery, custom software, along with the use of printing equipment, document scanners and media duplicators.  The Specialist will have experience in a production copy/print environment as well as a strong knowledge of scanning and imaging practices.  In addition to strong computer skills, customer service and communication skills are required. 


Day to day tasks include preparing large files sets for printing, batch file processing and renaming, PDF bookmarking/hyperlinking, media creation/duplication, and file downloading from online repositories as well as production print/copy/scan as needed. This position works a schedule of Tuesday - Saturday 9 am - 6 pm.


In addition to performing Digital Services tasks, this position will also be asked to act as a backup for the Operations Team. They will be asked to assist Delivery Services, Guest Services, and Facilities when additional coverage is needed.

Qualifications & Requirements

The Specialist must be able to demonstrate the following minimum qualifications:

  • Associates degree or post-High school technical training preferred; High school diploma required 
  • Minimum of three (3) years of experience in a production document processing environment 
  • Previous law firm copying/scanning/printing experience or knowledge of legal document processing needs recommended
  • Minimum of one (1) year direct customer service experience
  • Computer literacy including technical familiarity with printing, imaging, network systems, Microsoft operating systems and applications, LAW PreDiscovery, and the Adobe suite of products
  • Ability to quickly learn and utilize new software and tools
  • Ability to operate large production equipment
  • Effectively communicate both verbally and in written format with customers and Firm staff
  • Ability to lift and/or carry up to 40 pounds and spend long periods of time standing.
  • Ability to work overtime as required by workload, staffing and customer need


How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.