Join our talent network

Desktop Infrastructure Engineer II

Job ID: 6068

Updated: Oct 11, 2021

Location: Chicago, IL, United States

Category: Information Technology

Share:

About Kirkland & Ellis

Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms.  Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.

Essential Job Functions

POSITION OVERVIEW

The Desktop Infrastructure Engineer is responsible for the design, support, and on-going operation of the Firm’s desktop and virtual desktop (VDI) platforms.  The position serves to drive change in technology and process to bring best-in-class functionality, supportability, and security to the desktop infrastructure.

ESSENTIAL FUNCTIONS 

  • Design: Designs and implements new technologies and features with guidance from Architecture and/or Project Management.  Leads initiatives within the team to improve systems and processes.
  • Support:  Provides third-level support to attorneys and staff.  Documents common troubleshooting steps for first and second-level support teams. Provides 24x7 on-call support on a rotating basis.
  • Operations: Performs routine and preventative system maintenance and implements changes to address production issues. Regularly participates in monthly off-hours maintenance windows.

Qualifications & Requirements

QUALIFICATIONS

Education, Work Experience, Skills

  • Bachelor’s degree preferred.
  • Five (5) + years of direct experience engineering desktop solutions in a large, global professional services firm.  Additional experience supporting and administering desktop security technologies including system patching, encryption, DLP and CASB is preferred.
  • Excellent written and verbal communication skills.  Ability to clearly convey information to a broad audience, from individual attorneys and staff to IT leadership.
  • Strong relationship-building skills, both within and across teams.
  • Aptitude for identifying issues and a curiosity to understand their underlying cause. 
  • Ability to drive incremental change and improvement while balancing multiple projects and initiatives.

Technologies/Software

  • Microsoft Systems Center Configuration Manager (SCCM), including:
  • OS build deployments and task sequences.
  • OS and application patching.  Experience with Ivanti Patch Management a plus.
  • SQL reporting.
  • Microsoft Windows desktop management, including:
  • Hardware integration. Lenovo hardware experience preferred.
  • Basic Active Directory and Group Policy administration.
  • Powershell script creation and maintenance.
  • Printer management. Experience with PrinterLogic a plus.
  • Security
  • Basic Windows OS security.
  • Hard disk encryption. Experience with WinMagic SecureDoc a plus.
  • Privileged Access Management (Beyond Trust EPM)
  • Client-based firewalls (Illumio Edge).
  • Citrix virtual application and virtual desktop administration. 
  • Windows Server OS management and security (including certificate management). 
  • OS virtualization (VMWare and/or Hyper-V).
  • Support of Citrix Provisioning Services (PVS), StoreFront, and Netscaler a plus.

 

WORK ENVIRONMENT

  • This position requires an ability to work off-hours, when needed.  Applicants must be able to provide 24x7 on-call support on a rotating basis and participate in monthly maintenance windows.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.