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HR Operations Supervisor

Job ID: 6043

Updated: Oct 1, 2021

Location: Chicago, IL, United States

Category: Human Resources


About Kirkland & Ellis

Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms.  Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.

Essential Job Functions

The HR Operations Supervisor is responsible for the day-to-day supervision and workflow coordination of the Firmwide Time and Absence team. The supervisor is also responsible for ensuring that Time and Absence-related business processes are documented and updated, to support efficient department operations. Under the direction of the Associate Director of HR Operations, the supervisor will coordinate with the Firm’s HRIS Analysts, the HR, IT, Benefits, and Payroll departments to ensure that the Firm’s Time and Absence modules within the core HCM system is designed, developed and maintained in a manner that supports accurate tracking and reporting of Human Resources data. 


The ideal candidate will possess the following key competencies:

  • Supervise, lead and develop staff
  • Results-driven, based on strategy and direction set by management
  • Self-managing: ability to set and prioritize goals and be responsible for staying focused in order to accomplish objectives
  • Proven ability to manage competing priorities in a high-pressure environment
  • Ability to meet deadlines for assigned projects
  • Accountable for personal and team performance
  • Functional knowledge of the Human Resources discipline and applicable laws and regulations around time and absence (e.g. rest and meal breaks)
  • Strong problem-solving, decision-making, and customer service skills, even under rapidly shifting circumstances
  • Strong attention to detail
  • Project management and team leadership skills (particularly with respect to organization, planning, and time management)
  • Demonstrated ability to identify the root cause(s) of problems/inefficiencies in business processes
  • Ability to present data in a logical, concise manner
  • Strong written and oral communication skills
  • Ability to maintain the highest level of confidentiality at all times
  • Ability to work effectively with attorneys and all levels of management



  • Day-to-day supervision of the assistant and coordinator level staff on the Time and Absence team
  • Ensure that tasks are assigned in a fair and consistent manner
  • Manage the department’s list of standard queries, and ensure that results are being worked in a timely manner
  • Manage matchups with HR data, to ensure accuracy between modules specific to key pieces of data, e.g. comparing holiday schedules with office assignments, and standard hours to schedules
  • Manage day-to-day system data-entry questions by the team
  • Assist with time and absence entries, particularly during busy periods or larger projects
  • Create complex reports, statistical summaries, and presentations to support business and departmental objectives and to inform management decisions
  • Organize and lead team meetings including those focused on team training and growth opportunities
  • Read the sent items of the Time and Absence Outlook mailbox, looking for patterns, efficiencies, accuracy in response, and training opportunities
  • Ensure team-wide adoption of a department standards, as well as confirmation that decisions made are documented
  • Lead annual review of team documentation, and identify new opportunities for documentation
  • Assist with prioritizing technical work (e.g. bug fixes or enhancements) and assisting with system upgrades
  • Creating annual overtime and absence-calendar cutoff calendars
  • Other projects and duties as assigned

Qualifications & Requirements

A Bachelor’s degree in or equivalent experience in a related field and a minimum of five (5) years of experience in Human Resources required.  Proficiency with MS Office, particularly Excel, is also required.  Prior supervisory experience preferred.  Experience in a law firm or professional services environment preferred.  The Time and Absence Supervisor must have excellent judgment; exceptional problem-solving skills; superior oral, written and interpersonal communication skills; and the ability to work effectively in a fast-paced environment. In addition, the successful candidate will be self-motivated, organized, and able to multi-task and effectively prioritize competing demands on his or her time and attention. 

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm. #LI-Hybrid