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Business Intake Coordinator

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Job ID: 5915

Updated: Aug 5, 2021

Location: Chicago, IL, United States

Category: Risk Management


About Kirkland & Ellis

Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms.  Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.

Essential Job Functions

  • Review all new requests for an information search, new client, new matter, revision, or securities search. Responsible for collecting background information on all parties involved.
  • Responsible for all series, class action and other large litigations, including research, analysis, documentation, and updates when appropriate.
  • Assist with collection and documentation of all parties involved in a client’s restructuring for research, conflicts searching, and potential disclosure.
  • Coordinate large data clean-up projects, special report requests, and responses to unique and complex client and matter information requests from a variety of customers.
  • Works with specialists, analysts, and other team members to address time sensitive issues for routine pre-engagement, large litigation, and restructuring related matters.
  • Respond to department email communications with accurate information in a timely manner.
  • Serve as public face of New Business and Conflicts.  Answer the Firmwide hotline and handle and/or refer as appropriate.
  • Responsible for follow-up and processing of all intake requests pending action by an approver, submitter, or submitting attorney to ensure compliance.
  • Establish and perform maintenance on confidential and ethical walls. Coordinate notifications and acknowledgements.
  • Assist with processing new client and new matter forms and amending requests for clarity, completeness, and additional parties when needed.
  • Coordinates the monitoring and updating of materials as needed on the Department’s internal and external facing sharepoint spaces, including Excel lists and subsequent supportive documents.
  • Responsible for directing unidentifiable materials and calls to the appropriate positions or department while demonstrating high levels of professionalism and sensitivity.
  • Assist with indexing Firmwide client retention agreements.
  • Recommend technology and process improvements.
  • Serve as technical liaison - monitor end-user errors and intake technical problems.
  • Serve as training liaison -- attend training/orientation sessions as subject matter expert for new and existing employees.
  • Be available for emergency matters, including evenings and weekends.
  • Special projects as assigned.


Qualifications & Requirements

The Business Intake Coordinator will review, modify, and process all new client, new matter, revision, and conflicts searches using the Firm’s automated business intake system. Using well-established standards, business rules, and policies as guidance, the Business Intake Coordinator will act as the Department’s first point of contact for all new requests. Along with the other Coordinators, this position will organize and facilitate large litigation and restructuring-related requests for searching and analysis.  This position will interface with all members of the New Business and Conflicts team, as well as attorneys and their secretaries.  This position is the primary monitor of the New Business and Conflicts hotline, the Department’s shared e-mail boxes and all pending intake requests for searching. The Business Intake Coordinator is responsible for setting up large search requests on behalf of attorneys and coordinating the department’s efforts on researching, documenting, and delivery of all search results and summaries. The Business Intake Coordinator is required to keep all documentation on the Department’s sharepoint sites relevant to both internal and external customers of the department. This position is responsible for upholding the standards and Firmwide policies of all new business processed by the Department, as well as implementing and policing standards of quality, consistency, accuracy and thoroughness, enhancing customer service, and improving efficiency.  Two to three years of related experience processing business intake and supporting a functional area’s initiatives, including compliance and regulatory monitoring is preferred.  This position needs to be familiar with legal terminology, possess a sharp business acumen and requires a strong attention to detail.  A flexible schedule and overtime is required. This position requires a bachelor’s degree.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.