Job ID: 5288
Updated: Feb 4, 2020
Location: Dallas, TX, United States
Category: Facilities/Office Services
About Kirkland & Ellis
Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms. Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.
Essential Job Functions
The Guest Services Representative for Kirkland & Ellis requires an individual with a superior customer service orientation and keen attention to detail. As part of a cohesive team working with international clients, this position focuses on enhancing our brand representation whether by answering phones, greeting and guiding guests through the office/conference space or in their approach to solve logistical challenges when handling office or meeting reservations as well as catering or cross departmental coordination. The selected candidate will demonstrate a high degree of cultural awareness and possesses the curiosity and ability to adapt to other cultural beliefs and norms. A positive can-do attitude that carries through all day-to-day activities is expected. A fast paced, entrepreneurial and innovative environment, we are looking for a driven individual who thrives on the prospect of enhancing the experience of our guests, effecting change and, as part of the integrated whole, contributing to the success of the firm overall. In collaboration with the Facilities Supervisor, this position will work closely with General Services, Office Services, Conference Technology & IT Help Desk while overseeing the Reception desk and coordinating work-flow. This position will focus heavily on placing and overseeing catering orders submitted by Conference Center requests. This position will also focus heavily on Scheduling, Visiting Attorney Arrivals and Offices, and Invoicing. He or She will also need to successfully resolve conference center related scheduling conflicts and handling ad-hoc requests in a timely manner. In collaboration with the Facilities Supervisor, He or She will also develop and maintain standard operating protocols for the Conference Center and Reception. This position requires excellent problem solving skills, customer service, and flexibility.
ESSENTIAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)
Conference Center Space
OTHER FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)
Qualifications & Requirements
High School diploma or equivalent required
Associates or Bachelor’s degree preferred
Two (2) years minimum related experience required
Receptionist/administrative and/or background in Hospitality or Meeting Planning is preferred
How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.
The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.