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Technology Training Specialist

Job ID: 4938

Updated: Feb 21, 2019

Location: New York, NY, United States

Category: Information Technology

About Kirkland & Ellis

Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms.  Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.

Essential Job Functions

The Technology Training Specialist is responsible for helping staff and attorneys learn and use available technology to support our clients. Must project a professional, engaging demeanor and provide a positive, high-energy learning environment.  We are seeking a reliable self-starter and problem solver who looks for opportunities to educate and leads by example. Training delivery includes classroom training, webinars, individual coaching, support, and document troubleshooting. The Technology Training Specialist follows Firmwide standard Lesson Plans when training, but also contributes to the development of classroom and e-learning training curriculums.  Drafts training documents and communications as needed.  Provides end-user support on advanced topics as needed.



  • Continuously learn new technologies, systems, and best practices through self-directed study, hands-on testing, observation, training, and interaction with attorneys, legal staff, and administrative staff.
  • More important than what you know is what you can learn through diligence, curiosity, repetition, and failure; and how you use that new knowledge to adjust, refresh, and build upon your existing knowledge.
  • Comprehensive knowledge of Microsoft Office, the proper use of Word to construct legal documents, and the use of Document Management systems.
  • Proactive and reliable self-starter and problem solver who looks for opportunities to contribute and to educate.


  • Based on knowledge of our customers and the system in question, develops technology tips, guidelines, and documentation that effectively promote learning and absorption of material, following defined best practices.


  • Deliver informal and formal learning solutions in a manner that is clear, engaging, and effective, in a classroom, one-on-one, or virtual room environment using the proper medium (PowerPoint, direct demonstrations, video conferencing, etc.)
  • Deliver New Hire Training for incoming staff and attorneys at the highest possible quality as an ambassador of the Firm to new employees.
  • Maintain the learning environment so that it is professional, clean, up-to-date, and ready for training.
  • Provide escalated 'how to' targeted training/support to individuals as needed on Firm applications and procedures.


  • Evaluate your training through recording, evaluation sheets, and follow-up with supervisors and managers to determine effectiveness of training program, and adjust your approach and delivery in a constant iterative process.

Qualifications & Requirements

Education, Work Experience, Skills

Knowledge of Microsoft Office 2016 products, proper use of Word to construct legal documents and the use of Document Management is essential, as is the ability to learn new applications quickly, proficiently, and independently.  Flexibility to work overtime and some weekends

  • College degree preferred;
  • At least three years training experience required, with a preference given to those coming from a law firm environment.


  • Word, Excel, PowerPoint, Visio
  • Workshare Compare and Litera ChangePro
  • Microsystems DocX Technologies
  • Outlook
  • iManage DMS
  • Carpe Diem, PeopleSoft, Chrome River
  • Adobe Acrobat

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.