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After-Hours Practice Assistant

Job ID: 4823

Updated: Nov 8, 2018

Location: Chicago, IL, United States

Category: Legal Secretary/Practice Asst


About Kirkland & Ellis

Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms.  Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.

Essential Job Functions

Responsibilities include converting, formatting, revising and comparing legal documents, spreadsheets and presentations using the Firm’s software (Office 2016, Adobe and DMS), transcription and proofreading.  Administrative responsibilities include assisting at the Intake Desk, answering phones, courier and reprographics tasks, attorney time entry, travel arrangements and other general secretarial duties and projects as assigned. 

Technical Support:

  • Convert documents from various formats to Word, Excel, PowerPoint, Visio and format according to Firm standards;
  • Revise, proofread and compare documents;
  • Insert and revise table of authorities, cross-referencing and perform defined terms checks;
  • Troubleshoot problems with corrupt documents and programs;
  • Download and print from data sites; and
  • Assist with the initial intake and distribution of work within the department.  Enter assignments into work tracking system and monitor requests from open to close status ensuring all service expectations are met.

Customer/Client Service and Teamwork:

  • Unflappable phone handling and active listening skills.  Must be effective at listening to, understanding, and clarifying concerns raised and have the ability to offer diplomatic, results-driven, creative solutions.
  • Demonstrate a highly professional attitude and personal presentation in all verbal and written communications (in person and on the telephone).  Approach encounters with clients and colleagues in a gracious, attentive, courteous and service-oriented manner.
  • Demonstrate a strong sense of urgency while maintaining exemplary precision to detail and prioritization skills to meet deadlines, at times under pressure.
  • Resourceful, self-starter able to work proactively and independently in a fast paced environment. 
  • Adaptable, motivated to learn, and able to meet and maintain required performance standards. 
  • Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting business needs. 
  • Share information and offer ideas and solutions in a team environment.
  • Proactively keep abreast of firm resources, contacts and subject matter experts to provide alternative solutions to fulfilling requests.

Qualifications & Requirements

The qualified candidate must have exceptional customer service skills, advanced document processing skills using Microsoft Word, and proficiency in Excel, PowerPoint and Acrobat,.  Must be able to manage heavy call volume, troubleshoot documents and spreadsheets and offer just in time training when needed. 

The qualified candidate will have excellent oral and written communication skills with the ability to interact professionally with attorneys, staff and clients.  Must be a self-starter, demonstrate the ability to make independent, well thought out decisions, and be able to work under pressure and meet deadlines in a fast paced environment.  Strong organization and planning skills, including the ability to manage multiple projects concurrently, a team-oriented proactive approach, and strong attention to detail are necessary.  

The schedule for this position is Monday through Friday, 5:00 pm - 12:00 am.  3+ years’ prior experience in a legal support environment, or any combination of training, education and experience that demonstrates the ability to perform the essential functions of the position.  Minimum typing speed of 50+ words per minute required, graphics experience is a plus.  Must have high school diploma, associate degree preferred.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.

 
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