Guest Services Representative (Mon - Thurs, 3 p.m. - 11 p.m. & Fri, 1 p.m. - 9 p.m.)

About Kirkland & Ellis

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You’ll Do

Do you have a passion for making people feel welcome and creating memorable experiences?

If so, you could be the perfect fit for our team at Kirkland & Ellis. We’re seeking a polished, service-minded Guest Services Representative to be the face of our New York office. Whether greeting clients, supporting attorneys, or coordinating conference room logistics, you’ll be instrumental in delivering the white-glove experience Kirkland is known for. If you're energized by hospitality, thrive in fast-paced environments, and take pride in every detail—read on.

As a Guest Services Representative, you’ll play a central role in creating a seamless and professional experience for everyone who walks through our doors by:

• Greeting guests, clients, and colleagues with warmth and professionalism
• Managing conference center reservations and ensuring rooms are impeccably prepared
• Overseeing lobby and reception area operations, maintaining a secure and welcoming environment
• Coordinating visitor needs, including food and beverage service, technology, and light administrative support
• Assisting with local arrangements such as transportation and restaurant reservations
• Collaborating closely with attorneys, staff, and building personnel to keep things running smoothly
• Shift: Mon – Thurs, 3:00 p.m. – 11:00 p.m. & Fri, 1:00 p.m. – 9:00 p.m.

What You’ll Bring

We’re looking for someone who delivers exceptional service with poise and purpose. You’ll thrive in this role if you have:

• A polished, professional presence and excellent interpersonal skills
• Experience in hospitality, corporate concierge, or guest services (3+ years preferred)
• Comfort using Microsoft Office (especially Outlook) and managing scheduling systems
• Clear written and verbal communication, strong organization, and a proactive mindset
• The ability to multitask under pressure while maintaining grace and accuracy
• A high school diploma or equivalent required; associate or bachelor’s degree preferred

You’ll join a high-performing, collaborative team committed to excellence and client service. At Kirkland, your attention to detail and care for others’ experience make a lasting impact—and we support your growth every step of the way.

Compensation

The base salary range below represents the low and high end of the salary range for this position in New York City. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation Range:

• New York City: $51,000 - $67,000

How to Apply

Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."

Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-LW1 #LI-Onsite