Operations Specialist

About Kirkland & Ellis

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You’ll Do

Are you someone who thrives in fast-paced environments, enjoys solving problems, and takes pride in smooth, behind-the-scenes operations?

If so, we’d love to have you on our team at Kirkland & Ellis. We’re looking for a resourceful and service-driven Operations Specialist to help lead the day-to-day support functions of our Austin office. From coordinating facilities and guest services to ensuring every detail is covered for meetings and office logistics, this role is central to delivering the world-class experience Kirkland is known for. If you’re energized by operational excellence and enjoy being the go-to person others count on—this could be the perfect fit.

As an Operations Specialist, you’ll support three core service areas—Guest Services, Facilities, and Digital & Delivery Services—by:

• Serving as the on-site lead for Guest Services operations, including conference room reservations, reception coordination, and visitor office readiness
• Supporting catering logistics and event setup in collaboration with internal teams and vendors
• Conducting walk-throughs to identify facilities issues and coordinating with building engineers and vendors for timely resolution
• Managing office moves, workspace setups, and supply requests
• Overseeing daily delivery support including incoming mail, courier tracking, and onboarding materials
• Providing hands-on assistance with multi-function device troubleshooting and coordinating with tech support when needed
• Monitoring service levels and proactively addressing day-to-day operational needs across departments
• Participating in emergency preparedness and office safety protocols
• Collaborating cross-functionally to implement process improvements and maintain a consistently high standard of support

What You’ll Bring

We’re looking for a proactive problem-solver with the confidence and judgment to lead by example. The ideal candidate will have:

• 5+ years of experience in office operations or facilities support, ideally in a law firm or professional services environment
• Strong communication skills, a client-service mindset, and the ability to manage competing priorities
• A high level of attention to detail and the ability to anticipate and solve problems
• Comfort working independently and collaboratively across departments
• Familiarity with Microsoft Office Suite; experience with SharePoint, EMS (Event Management System), or service request systems a plus
• A bachelor’s degree preferred (or equivalent experience)

Why Kirkland

This is a great opportunity to work in a collaborative, solutions-oriented environment where your attention to detail and leadership skills will make a lasting impact. At Kirkland, operational excellence isn’t just expected—it’s celebrated.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."

Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-AR1