IT Senior Product Manager I

About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
 
As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and alternative asset management; restructurings; high-stakes commercial and intellectual property litigation; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,500 lawyers) operating from 20 offices across the United States, Europe, the Middle East and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

The role of the IT Product Manager I, Risk Management will work hand in hand with the Senior IT Product Manager II to build relationships with the Risk Management department, including mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications for the department, Firm and the Firm’s clients.  This individual will translate the specifications into functional and technical requirements, utilizing the Software Development Lifecycle (SDLC) and Agile methodologies, working between the Risk Applications and Product Engineering Solutions teams.  This position will allow a person to further hone and maintain technology skills operating first and foremost as a business/practice IT driver in the Risk Management vertical. Therefore, the applicant should have strong communication skills, verbal and written, be an active listener, documentation skills and have experience in working with business users, cross functional shared resources such as DBA’s developers, architects and external vendors. The IT Product Manager must have a Bachelor’s degree and a minimum of 3 years’ experience applying business systems analysis and business process management principles at different levels of an organization within an iterative and phased approach driven information technology environment.

The Risk area has a large portfolio of applications containing both Packaged Solutions (off the shelf _ and custom development. The IT Product Manager I is to work hand in hand with the Sr. Product Manager II to ensure application support, documentation and project deadlines are met for the Risk applications.   

ESSENTIAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)

• Effective at working with multiple clients on multiple projects simultaneously while providing “white glove” customer service.
• Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change.
• Works closely with Senior Product Manager II, project sponsor, stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors.
• Risk Management Requirements Process:  Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations.
• First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services.
• Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. 
• Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
• May apply project management methodology on small/mid-sized efforts independent of an assigned PM.
• Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams.
• Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement.
• Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way.
• Has a “whatever it takes” approach to support the goals of the team, and practices of the Firm and is a team player.
• Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm’s culture of continuous improvement.

OTHER FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary. Delete if not applicable.)

• Any other functions/duties as assigned by management.

Qualifications & Requirements

Required

• 3 years with a background in business analysis, product management and process design.
• Bachelor degree.
• Experience with workflow and project management software.
• Experience with writing and understanding complex business driven user stories
• Experience, understanding complex products from concept to implementation.
• Proven change management skills.

Preferred

• Legal or Financial knowledge and understanding is a plus.

Technologies/Software

• Microsoft Office Suite
• Visio
• JIRA
• Service/Change Management Software
• Eclipse

Preferred Technologies

• Intapp (WallBuilder, Workspaces for Team, Intake, Conflicts, Terms)
• K2
• API’s
• SQL

WORK ENVIRONMENT

This job operates in a professional office environment.

How to Apply

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Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

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