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Digital Services Coordinator

Job ID: 7847

Updated: May 30, 2024

Location: Washington, DC, United States

Category: Facilities/Office Services


About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and alternative asset management; restructurings; high-stakes commercial and intellectual property litigation; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,500 lawyers) operating from 20 offices across the United States, Europe, the Middle East and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

The Digital Services Coordinator is responsible for the daily coordination and processing of Digital Services related projects, activities, and requests within the Washington D.C. office.  In collaboration with the Digital Services Manager, this position is responsible for coordinating and responding to requests related to printing, scanning, copying, document formatting, and media duplication. The Digital Services Coordinator will also assist with coverage in Mail Room and Operations/Facilities responsibilities (Office Operations).

ESSENTIAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)

  • Receives, reviews, prioritizes and responds to Digital Services related projects
  • Acts as the department liaison when the Manager is out of the office
  • Operates production printers, scanners, copiers, binding machines, and other digital services related equipment
  • Completes various print and scan projects and requests using high-volume production MFDs
  • Sends scanned image via email or desktop for processing, conversion, clean-up, naming and storage
  • Converts file formats as required; Formats documents for printing
  • Indexes, stores, retrieves electronic documents on mass storage devices, network drives and Document Management System
  • Completes various media duplication projects and requests
  • Records accurate billing information for all completed projects daily.
  • Maintains accurate reports and logs related to Digital Services projects and equipment usage.

OTHER FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)

  • Identifies opportunities to minimize waste and rework, utilizing equipment and supplies in a cost-effective manner
  • Cross-trains other Operations department members, including Delivery Services, Facilities, and Office Services
  • Supports other Operations departments as business needs require
  • Trouble-shoots and maintains production equipment
  • Performs quality control checks on production projects
  • Cleans and stocks department supplies as necessary
  • Manages and stocks supplies for all MFD equipment
  • Delivers completed work requests to customers as required
  • Performs duties and special requests as assigned

Qualifications & Requirements

The Digital Services Coordinator must be able to demonstrate the following minimum qualifications:


  • Associate degree or post-High school technical training preferred; High school diploma required
  • Bachelor’s degree preferred

Work Experience:

  • Minimum of five (5) years’ experience in a production document processing environment
  • Previous law firm copying/scanning/printing experience or knowledge of legal document processing needs recommended
  • Experience with mailroom and facilities functions
  • Minimum of three (3) years’ direct customer service experience


  • Computer literacy, including technical familiarity with printing, imaging, and Microsoft Office Suites
  • Ability to operate large centralized reprographic production equipment
  • Effective communication skills, both verbally and in written format
  • Ability to lift and/or carry up to 20 pounds and spend long periods of time up to 2-4 hours standing
  • Ability to work overtime as required by workload, staffing and Firm needs with little or no notice

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm. #LI-Hybrid #LI-ML1