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Business Intake Coordinator

Job ID: 7837

Updated: May 29, 2024

Location: Chicago, IL, United States

Category: Risk Management


About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and alternative asset management; restructurings; high-stakes commercial and intellectual property litigation; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,500 lawyers) operating from 20 offices across the United States, Europe, the Middle East and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

The Business Intake Coordinator will review, modify, and process all new client, new matter, revision, and conflicts searches using the Firm’s automated business intake system. Using well-established standards, business rules, and policies as guidance, the Business Intake Coordinator will act as the Department’s first point of contact for all new requests. Along with the other Coordinators, this position will organize and facilitate large litigation and restructuring-related requests for searching and analysis.  This position will interface with all members of the Business Intake and Conflicts team, as well as attorneys and their secretaries.  This position is the primary monitor of the  Business Intake and Conflicts hotline, the Department’s shared e-mail boxes and all pending intake requests for searching. The Business Intake Coordinator is responsible for setting up large search requests on behalf of attorneys and coordinating the department’s efforts on researching, documenting, and delivery of all search results and summaries. The Business Intake Coordinator is required to keep all documentation on the Department’s sharepoint sites relevant to both internal and external customers of the department. This position is responsible for upholding the standards and Firmwide policies of all new business processed by the Department, as well as implementing and policing standards of quality, consistency, accuracy and thoroughness, enhancing customer service, and improving efficiency.


  • Review all new requests for an information search, new client, new matter, revision, or securities search. Responsible for collecting background information on all parties involved.
  • Responsible for all series, class action and other large litigations, including research, analysis, documentation, and updates when appropriate.
  • Assist with collection and documentation of all parties involved in a client’s restructuring for research, conflicts searching, and potential disclosure.
  • Coordinate large data clean-up projects, special report requests, and responses to unique and complex client and matter information requests from a variety of customers.
  • Works with specialists, analysts, and other team members to address time sensitive issues for routine pre-engagement, large litigation, and restructuring related matters.
  • Respond to department email communications with accurate information in a timely manner.
  • Serve as public face of Business Intake and Conflicts.  Answer the Firmwide hotline and handle and/or refer as appropriate.
  • Responsible for follow-up and processing of all intake requests pending action by an approver, submitter, or submitting attorney to ensure compliance.
  • Establish and perform maintenance on confidential and ethical walls. Coordinate notifications and acknowledgements.
  • Assist with processing new client and new matter forms and amending requests for clarity, completeness, and additional parties when needed.
  • Coordinates the monitoring and updating of materials as needed on the Department’s internal and external facing sharepoint spaces, including Excel lists and subsequent supportive documents.
  • Responsible for directing unidentifiable materials and calls to the appropriate positions or department while demonstrating high levels of professionalism and sensitivity.
  • Assist with indexing Firmwide client retention agreements.
  • Recommend technology and process improvements.
  • Serve as technical liaison - monitor end-user errors and intake technical problems.
  • Serve as training liaison -- attend training/orientation sessions as subject matter expert for new and existing employees.
  • Be available for emergency matters, including evenings and weekends.
  • Special projects as assigned.

Qualifications & Requirements

Two to three years of related experience processing business intake and supporting a functional area’s initiatives, including compliance and regulatory monitoring is preferred.  This position needs to be familiar with legal terminology, possess a sharp business acumen and requires a strong attention to detail.  A flexible schedule and overtime is required. This position requires a bachelor’s degree.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.