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Operations Manager

Job ID: 7621

Updated: Feb 23, 2024

Location: Chicago, IL, United States

Category: Facilities/Office Services


About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and alternative asset management; restructurings; high-stakes commercial and intellectual property litigation; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,500 lawyers) operating from 20 offices across the United States, Europe, the Middle East and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

Working under the direction of Operations leadership, the Operations Manager has practical experience as a project manager or facilities supervisor/manager of a large office and has demonstrated experience and success managing a facilities team that can support the various tasks required to maintain a professional services environment. The Operations Manager has thorough practical knowledge of contractor jargon, building repair processes and maintenance, e.g. HVAC, carpentry, mechanical and electrical systems, plumbing, painting, keys/locks, physical security, ergonomics.  The Operations Manager works closely with the Guest Services team to support large scale events to regular meetings with room set-ups, signage, visitor check-in and coordination with security.  The ideal candidate is able to work effectively in a fast-paced environment, while leading a team of facilities staff and managing shifting priorities.  The Operations Manager will communicate effectively to vendors, building management, staff and stakeholders and be the investigative first line of defense for the facility. The Operations Manager is able to foresee and resolve issues related to the facility.

Essential Duties and Responsibilities:

Facilities Management

  • Hands-on manage and monitor the functionality of the facilities (HVAC, plumbing, lighting, safety)
  • Coordination with Guest Services team to support meeting and event set-up. 
  • Oversees all Facilities staff and their projects.
  • Meets regularly with Operations leadership to review space, perform walk-throughs.
  • Responsible for all follow up and follow through with ongoing facility improvements.
  • Oversees the completion of internal office moves, makes recommendations on space.
  • Plans, anticipates, and communicates issues related to facilities.
  • Works directly with building to make and receive alerts related to the facility.

Financial Accountability

  • Reviews and approves invoices.
  • Researches and presents sensible options for facilities related costs.
  • Vets vendors and products as requested.


  • Build relationships with departments heads, vendors, and staff.
  • Aware of city/state guidelines for office buildings.
  • Maintains awareness of building issues and key contacts.
  • Special projects as identified by Operations leadership.

Qualifications & Requirements

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the education, experience, skills, knowledge and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • 5+ years work experience in Facilities in a supervisory role
  • Professional appearance and attitude.
  • Ability to work with minimal supervision.
  • Ability to interact positively with all levels of Firm Employees.
  • Ability to effectively multi-task under pressure and manage multiple priorities.
  • Positive & results-oriented attitude.
  • Strong analytical and critical thinking skills
  • Excellent verbal and written communication; strong presentation skills.
  • Strong knowledge and experience of MS Office Suite. 
  • Knowledge of Facility Management Software Systems.
  • Excelled customer services skills.
  • Ability to climb a12 foot ladder, lift 50 lbs, push 50 lbs, pull 50 lbs, squat, crawl.


How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm. #LI-Onsite #LI-KP1