Join our talent network

Business Intake Specialist (Any US Office)

This job posting is no longer active

Job ID: 7202

Updated: Jul 17, 2023

Location: Los Angeles, CA, United States

Category: Risk Management


About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,500+ lawyers) operating from 19 offices across the United States, Europe and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

Kirkland & Ellis LLP is seeking a dynamic and motivated individual for the role of Business Intake Specialist in the Business Intake & Conflicts Department. This is an exciting opportunity to assist attorneys with their compliance duties in a fast-paced environment while contributing to the success of the Firm. This position offers the opportunity to assist in processing requests to ensure they meet Firm policies and business requirements. The role is critical to identifying potential risk, communicating potential resolution, and securing the necessary approvals as part of the new business process and ongoing obligations to Firm clients. The ideal individual will have a collaborative mindset, an acute attention to detail, strong written and communication skills, work well under pressure, and understand the meaning of exceptional customer service. This position will require critical thinking, strong judgment and decision-making skills to be able to identify the potential issues with bringing on new business to the Firm. Training will be provided. 

The Business Intake Specialist has these core responsibilities:

  • Under the direction of the Business Intake Supervisor and Risk Management leadership, the Specialist works closely with attorneys, the Office of General Counsel and members of the Business Intake & Conflicts Department around the globe to process requests associated with accepting and indexing client engagement documentation and identifying and processing requests to ensure client and Firm data is kept confidential.
  • Subject matter expert on outside counsel guidelines and retention letters utilizing IntApp’s Terms application.
  • An understanding of conflict of interest concepts, Firm business rules, relational databases and grammar rules is required.


  • Review outside counsel guidelines utilizing IntApp’s Terms application.  Advise firm attorneys and staff on the firm’s ability to comply with such agreements and recommend modifications as needed. 
  • Respond to inquiries from the Office of the General Counsel, Risk Management leadership and attorneys with accurate information in a timely and professional manner.
  • Assist with communicating Firm policies and procedures relating to engagement documentation and make recommendations for changes when appropriate.
  • Develop a broad subject matter expertise regarding outside counsel guidelines provisions and the firm’s policies regarding such provisions.
  • Oversee collection of required engagement and waiver documentation.  Review executed retention letters and waivers, seeking approval when needed, and index in appropriate documentation repositories.
  • Draft and negotiate retention letters and specific waivers as requested.
  • Constantly review, assess, recommend, and implement process, procedure, and technology improvements to ensure optimum customer service and efficiency; work with Business Intake & Conflicts management to evolve and grow area.
  • Provide high-level customer service to attorneys in varying capacities. 
  • Work with Business Intake and Conflicts teams to address time sensitive issues and ad hoc engagement documentation related questions.
  • Assist department leadership as needed.
  • Recognize when additional hours are needed to meet department goals. Work after hours in evening and on weekends as needed.
  • Be available for urgent and confidential situations, including evenings and weekends. Be available 24/7 via mobile device.
  • Other duties and special projects as assigned.

Qualifications & Requirements

The ideal candidate will possess five years of related experience, including conflicts searching. Excellent oral and written communication skills, customer service orientation, and the ability to analyze complex and often conflicting information are also required.  The Business Intake Specialist should also possess an acute attention to detail, as well as the ability to identify and analyze problems and find solutions. A master’s degree and knowledge of the legal industry and law firms are preferred.  A bachelor’s degree is required.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

For applicants who are based in New York City, visit the following link for pay range information:

For applicants who are based in Los Angeles, visit the following link for pay range information:

For applicants who are based in Bay Area, visit the following link for pay range information:

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm. #LI-Hybrid #LI-LW2