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Delivery Services Assistant

Job ID: 6929

Updated: Nov 15, 2022

Location: San Francisco, CA, United States

Category: Facilities/Office Services


About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.
As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,000+ lawyers) operating from 18 offices across the United States, Europe and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions


The Delivery Services Assistant will have a dual role, providing both Delivery Services and Digital operations support as needed.

Under direct supervision, the Delivery Services Assistant supports the delivery of quality service to clients and Firm personnel by sorting and distributing incoming mail/courier packages; picking up and distributing internal mail; processing outgoing mail/courier packages, maintaining/distributing office supplies, and the inter-office pouch.  This role will also be asked to work with other teams assisting with office moves and set ups; conference room set-ups and additional duties as assigned. This position will also record accurate billing information for all completed work on a daily basis and maintain accurate reports, logs, and measurements related to department requests.

ESSENTIAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)

  • Receives, sorts, and delivers incoming mail and packages; processes outgoing mail, all in a timely manner.
  • Delivers incoming courier envelopes and packages; processes outgoing courier envelopes and packages; arranges for courier services as needed.
  • Assists Firm personnel with mailing needs, such as certified mail, FedEx, UPS, and courier services.
  • Coordinates, prepares, and processes all incoming/outgoing mail for scanning then delivers the parcel to the addressee electronically and/or physically.
  • Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
  • Prepares and processes incoming and outgoing inter-office pouches.
  • Supports financial results by minimizing waste and rework, utilizing equipment and supplies in a cost-effective manner.
  • Cleans and stocks department supplies as necessary.  Wil also maintain and distribute office supplies to end users.
  • Maintains accuracy of required reports, logs, and measurements.
  • Performs duties and special requests as assigned by management.

ADDITIONAL FUNCTIONS (This list is not exhaustive and may be supplemented and changed as necessary.)

  • Assists with Digital Services requests depending on coverage and workload of the department.
  • Operates production printers, scanners, copiers, binding machines, and other digital services related equipment.
  • Completes various print and scan projects and requests using high-volume production MFDs and the Copitrak scanning platform; prepares, scans, and reassembles original documents.
  • Performs quality control checks on print jobs including print quality, job alignment, paper stock, and material used in the printing process.
  • Cross trains in all areas of production such as printing, copy, binding, cutting, drilling, and folding.
  • Manages and stocks supplies for all MFD equipment. Stocks and maintains production supplies including paper, tabs, etc. 
  • Work with Facilities and Guest Services teams to set up work space for visitor/new-hires and conference rooms.

Qualifications & Requirements

Education, Work Experience, Skills

  • High School Diploma required.
  • Prior experience in the legal mailroom environment preferred.
  • Excellent written and oral communication skills sufficient to provide routine information, answer inquiries, and refer calls.
  • Provide premiere service to clients with a “can do” attitude.
  • Must be able to work well under pressure and extremely tight deadlines.
  • Proficiency in using a postage machine, fax machine, and copying and binding equipment preferred.
  • Knowledge of copier equipment, minor troubleshooting (e.g., clearing paper jams, changing toner, etc.)
  • The employee is frequently required to stand, walk, and push a mail cart, as well as to lift and carry objects such as packages and boxes weighing up to 50 pounds.
  • Ability to learn proprietary systems, possess effective communication skills, and the ability to follow instructions.
  • Proficiency in Microsoft Word, Excel, and PowerPoint preferred, strong knowledge of Microsoft Outlook required.


  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.