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Business Development Assistant (CRM)

Job ID: 6814

Updated: Sep 6, 2022

Location: Chicago, IL, United States

Category: Business Development

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About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.

As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,000+ lawyers) operating from 18 offices across the United States, Europe and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

Kirkland & Ellis is seeking an assistant to support the efforts of the Contact Relationship Management (CRM) team within the Firm’s Marketing/Business Development (BD) Department.

You will be responsible for ongoing maintenance and support of the Firm's CRM system. Your top priority will be to perform database entry and maintenance, ensuring the accuracy and integrity of information in the CRM. You will be responsible for researching and updating data, performing searches to reveal inconsistencies and missing information and performing external research to expand/enhance relationship content (e.g., contact, company and industry research). You will work with the CRM and IT teams to test/validate system updates.

You will report to the Business Development Associate Director (CRM) and assist the global CRM team members as well. You will also communicate and collaborate daily with approximately 140 diverse problem-solvers and advisers dedicated to the broader business development, marketing and communications activities of the Firm. Our international BD team provides seamless service to our attorneys with a focus on quality, innovation and responsiveness.

Essential Functions: (This list is not exhaustive and may be supplemented and changed as necessary.)

  1. Perform data entry and maintenance for the Firm’s CRM system.
  2. Process updates from BD staff, attorneys, practice assistants and other functional departments, as well as external sources.
  3. Perform searches to reveal missing information and inconsistencies in data. Take action to eliminate issues including merging duplicate records, populating missing data, and applying data entry standards and conducting research to verify the accuracy of information.
  4. Provide support for mailing list creation, maintenance and tracking. Gain familiarity with the Firm’s practice group structure and assist BD staff with targeting appropriate mailing lists.
  5. Assist BD staff, attorneys and practice assistants with their day-to-day use of the CRM.
  6. Test new features, integrations and prepare supporting documentation.
  7. Assist with other marketing and administrative projects, as needed.
  8. Collaborate with other staff departments, as needed.

Qualifications & Requirements

Education, Work Experience, Skills:

  • Strong organizational and communication skills, with the ability to interact professionally with high-level attorneys, staff and guests of the Firm are a must.
  • Meticulous data entry, writing and proofing skills, and a general facility for learning new software.
  • Ability to work independently while making intelligent, informed decisions. Kirkland demands quality work from every employee (often in high-pressure and deadline-driven scenarios), so you need to be able to multi-task and prioritize effectively.
  • Collaborative approach to working within a team, including the ability to take direction and implement feedback.
  • A history of taking initiative is essential to success in this position.
  • A Bachelor’s degree is required, and the ideal candidate will have one to two years’ experience in a professional services environment.

Technologies/Software:

  • Strong skills in Microsoft Office software with expertise in Excel, PowerPoint and Word are required. Experience with Adobe and SharePoint is a plus.
  • Database experience is a plus

Work Environment: 

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
  • Kirkland offers a hybrid workplace model
  • Overtime work may be necessary when work volume is high

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.