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Packaged Solutions Application Engineer II

Job ID: 6788

Updated: Aug 22, 2022

Location: Chicago, IL, United States

Category: Information Technology

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About Kirkland & Ellis

At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives and strengths to create dynamic teams that operate at the pinnacle of their field. Our talented professionals show up every day knowing they will engage in meaningful work, continuous learning and professional development.

As one of the world’s leading law firms, we serve a broad range of clients with market-leading practices in private equity, M&A and other complex corporate transactions; investment fund formation and management; restructurings; high-stakes litigation and trials; and government, regulatory and internal investigations. We handle the most complicated and sophisticated legal matters because we don’t just meet industry standards, we create them. We bring innovation and entrepreneurialism to every engagement and, as a result, have long-standing client relationships with leading global corporations and financial sponsors. With 6,500 employees (including 3,000+ lawyers) operating from 18 offices across the United States, Europe and Asia, we are one of the largest law firms in the world and a top financial performer.

Essential Job Functions

  • This position analyzes, evaluates and implements business systems and technical processes to support the Finance and Risk department’s technology requirements. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The Application Engineer 2 provides a deep understanding of applications and how they are being used and integrated.  This position is responsible for ensuring the accurate documentation of the specific application environments, performing troubleshooting to resolve application issues, performing application maintenance and upgrade processes, coordination of the installation, integration and provides overall general support of business applications and data.

Essential Functions: 

  • Provide Level 3 operational or systematic support and maintenance for the Firm’s Financial and Risk departmental applications; in some specific cases, Level 2 support may be required.  Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
  • Coordinate and implement new components and upgrades to departmental applications.  This includes coordination, integration and support of business applications and data.  The position will be instrumental in systems upgrades and conversions and actively manage the relationship with various non-IT business departments.
  • Adhere to the Firm’s Security and Governance requirements across all administered applications.
  • Collaborate with professionals at all levels of the organization.
  • Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
  • Adhere to the Firm’s IT Service Delivery standards and Change Control processes.
  • Develop and maintain troubleshooting and configuration documentation for administered systems.
  • Develop or enhance quality control reports and electronic monitoring to assure regulatory and data quality compliance.
  • Collaborate with business users in designing and implementing analytics to help them interpret their data in order to make better business decisions.
  • Write functional and technical specifications including application design changes and integrations for development.
  • Gather information, design, develop, test and implement high-quality, user-friendly solutions to meet the Firm’s goals and strategic objectives.
  • Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Finance and Risk Applications team.

Qualifications & Requirements

Education, Work Experience, Skills:

  • The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years’ experience of application support/configuration in a legal environment.
  • The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands.
  • Experience with SQL Query is required.
  • Experience with Financial and Risk applications such as Elite 3E, e-Billing Hub, e-Plus Purchasing, Paperless Proforma, Intapp Products (Open, Conflicts, Terms, Time, Walls), Compulaw and Records management is required.
  • Experience with Microsoft Powershell scripting is preferred

Technologies/Software:

  • Microsoft SQL Server
  • Microsoft SQL Server Reporting Services
  • Microsoft  Active Directory
  • Microsoft Internet Information Services
  • Windows Server and Desktop operating system environments.

Work Environment:

  • This job currently operates remotely.  A high-speed internet connection is required to connect to our systems.  At an undetermined point in the future, we may once again be required to work in a professional office environment. 

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The www.kirkland.com job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.