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Director of Administration

Job ID: 4520

Updated: May 14, 2018

Location: Boston, MA, United States

Category: Administrative Management

About Kirkland & Ellis

Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms.  Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.

Essential Job Functions

The Director of Administration (DOA) is responsible for the efficient and effective administrative operation of the Boston office and for ensuring delivery of exemplary client service from all staff functions.  This individual will manage the planning, business, administrative, and daily operations of the Boston office. The DOA develops strategic plans for the operational needs of the office and anticipates and provides support systems to meet time-sensitive attorney and client expectations.  The DOA is in a critical leadership role and will act as a responsible advocate for office concerns and needs. 

The DOA reports to the Boston Operations Committee and the NY Senior Director of Administration and manages a team of leads who are directly responsible for specific areas of functional support (Office Services, Guest Services, Digital Services, Paralegals, and Practice Assistants).  The DOA will collaborate with the Firmwide functional support teams across all departments.

This individual is expected to be an exceptional communicator and relationship builder as they will collaborate frequently with senior leaders across Firm offices.

Strategic Leadership

The DOA provides overall strategic and tactical leadership to ensure all office functions and staff are aligned in providing seamless client service. He/she provides leadership in addressing current and anticipated needs by developing and deploying effective solutions in concert with overall Firm objectives. 

Human Resources Leadership

The DOA provides HR leadership and guidance to attorneys and staff.  The DOA oversees the performance management, compensation, staff recruiting function, and benefits for the Boston office.

Operational Leadership

The DOA is responsible for creating a culture of operational excellence and accountability in managing business processes and activities in support of internal and external clients.  Additionally, the DOA maintains best-in-class service levels.

Financial Accountability

The DOA develops staffing plans and budgets for the office consistent with Firm objectives and operational requirements and ensures monthly operational expense performance meet budgets. He/she should contribute to cost-effective management of the office.

Communication Leadership

The DOA conducts periodic office meetings to ensure all staff is kept informed of significant office and Firmwide information and conducts meetings with various Committees, as well as Partners and Associates as appropriate. This individual will meet regularly with key staff to communicate business goals and objectives.

Performance Management

The DOA provides direction to the Management Team through effective goal setting, coaching, reviews, and development planning.

Space Planning

The DOA is responsible for recommendations for space, facilities and equipment needs; provides leadership and expertise in all space planning projects; coordinates with stakeholders to promote client service objectives and ensures minimal disruption to client service operations.

Qualifications & Requirements

The ideal candidate has solid business acumen, strong operational skills, and a track record for delivering results.  The qualified candidate will have significant experience in an HR management or generalist role. He/she has strong leadership experience developing a management team and demonstrated staff and project management skills.  The candidate should have past success in building relationships and trust with partners and staff at all levels. Operational excellence, client service and cost management are a must.  He/she must be able to balance competing priorities in a time-sensitive environment. The ideal candidate is team-oriented, proactive and able to change direction quickly to meet the dynamic needs of the office and the Firm as well as its clients.  He/she has experience in effectively leading change.

Education, Work Experience, Skills

  • Minimum of 10 years of management experience in a legal or professional services organization is required
  • Minimum of 5 years of experience in Human Resources including, knowledge of Federal/local laws, employee relations, performance management and recruiting
  • Bachelor’s Degree preferred
  • Excellent presentation and communication skills are critical

How to Apply

Thank you for your interest in Kirkland & Ellis LLP.  To complete an application and submit your resume, please click "Apply Now."

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Closing Statement

The job postings and recruiting mailbox are for candidates only. If you are a recruiter, search firm or employment agency, and do not have a signed contract with Kirkland & Ellis LLP ("K&E") and have not been asked specifically to submit candidates, you will not be compensated in any way for your referral of a candidate even if K&E hires the candidate. Direct contact with K&E employees in an attempt to present candidates is inappropriate and will be a factor in determining any future professional relationship with the Firm.