Job ID: 4475
Updated: Mar 7, 2018
Location: Chicago, IL, United States
Category: Administrative Management
About Kirkland & Ellis
Kirkland & Ellis LLP is a preeminent, full-service law firm with offices around the world and a staff as diverse as the practice areas we support. Our clients range from Fortune 100 companies to medium and small corporations, financial institutions, and private equity firms. Known for our commitment to excellence, Kirkland strives to provide superior service to our clients as well as our fellow employees. From Information Technology to Human Resources, Paralegal Services to Business Development, Kirkland offers non-attorney professionals challenging careers in a variety of functional areas. Whether starting or growing your career, Kirkland can offer a performance-driven culture filled with bright and innovative teams of co-workers.
Essential Job Functions
The Director of Administration (DOA) is responsible for the efficient and effective administrative operation of the Chicago office and for ensuring delivery of exemplary client service from all staff functions. This individual will manage the planning, business, administrative, and daily operations of the Chicago office. The DOA develops strategic plans for the operational needs of the office and anticipates and provides support systems to meet time-sensitive attorney and client expectations. The DOA is in a critical leadership role and will act as a responsible advocate for office concerns and needs.
The DOA will report to the Chicago Operations Committee and the Chief Administrative Officer and will manage a team of leads who are directly responsible for specific areas of functional support (Office Services, Guest Services, Digital Services, Paralegals, and Secretaries). The DOA will collaborate with the Firmwide functional support across all departments.
This individual is expected to be an exceptional communicator and relationship builder as they will collaborate frequently with senior leaders across Firm offices.
Strategic Leadership: The DOA provides overall strategic and tactical leadership to ensure all office functions and staff are aligned in providing seamless client service. They will provide leadership in addressing current and anticipated needs by developing and deploying effective solutions in concert with overall Firm objectives.
Operational Leadership: The DOA is responsible for creating a culture of operational excellence and accountability in managing business processes and activities in support of internal and external clients. Additionally, the DOA will maintain best-in-class service levels.
Financial Accountability: The DOA develops staffing plans and budgets for the office consistent with Firm objectives and operational requirements and ensures monthly operational expense performance meet budgets. He/she should contribute to cost-effective management of the office.
Communication Leadership: The DOA conducts periodic office meetings to ensure all staff is kept informed of significant office and Firmwide information and conducts meetings with various Committees, as well as Partners and Associates as appropriate. This individual will meet regularly with key staff to communicate business goals and objectives.
Performance Management: The DOA provides direction to the Management Team through effective goal setting, coaching, reviews, and development planning.
Space Planning: The DOA is responsible for recommendations for space, facilities and equipment needs; provides leadership and expertise in all space planning projects; coordinates with stakeholders to promote client service objectives and ensures minimal disruption to client service operations.
Qualifications & Requirements
The ideal candidate has solid business acumen, strong operational skills, and a track record for delivering results. He/she has strong leadership experience developing a management team and demonstrated staff and project management skills. The candidate should have past success in building relationships and trust with partners and staff at all levels. Operational excellence, client service and cost management are a must. He/she must be able to balance competing priorities in a time-sensitive environment. The ideal candidate is team-oriented, proactive and able to change direction quickly to meet the dynamic needs of the office and the Firm as well as its clients. He/she has experience in effectively leading change.
Education, Work Experience, Skills
How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Equal Employment Opportunity
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